The Virtual Office has been operating in central London for 30 years providing small businesses and entrepreneurs with incomparable virtual telephone services and prestigious central London business addresses supported by welcoming, professional staff.
As pioneers of the virtual office concept, The Virtual Office's values are customer centric with the intension of providing value-for-money exceptional service to all clients at all times. A big ask but essential to fulfil your business needs.
As an independent family run company The Virtual Office has the capability and determination to treat each client as an individual and not a number. Where else can you visit the managing director when you're in London or using a meeting room at our Piccadilly centre and be welcomed and recognised.
In order to fulfil the needs of our clients, and ensure you are in full control, all Virtual Office services from telephone call forwarding to fully serviced office space are available on a monthly rolling contract. This enables you to alter your virtual office services to reflect your current business needs.
Offering this flexibility does not reduce our commitment to your business. Most of our clients have been with us for at least 5 years with 10% having been clients for over 15 years.
Our mission is to deliver first class service to all clients at all times. To achieve this The Virtual Office continually updates and improves its procedures and systems. The Virtual Office's ISO 9001 quality accreditation from BVQi which demonstrates this commitment to exceptional customer service.
The Virtual Office are passionate in their dedication to ongoing training and staff development. The receptionist team have customer service experience, extensive training and, most importantly, exceptional telephony skills.
In contrast to many virtual office providers, all of The Virtual Office's operations and staff are based at our Piccadilly serviced offices ensuring that all of your clients find a fully functioning business centre when they visit your business address. This also means you can visit the receptionists or any member of staff at your convenience.